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Cookies Policy

This Cookies Policy explains how 32Red Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of our services.

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About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected settings and support certain functions. Some cookies are placed directly by the website you are visiting. Others may be placed by service providers that support website features, security, analytics or advertising.

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32Red Casino may use cookies, pixels, software development kits, local storage and related technologies. These technologies may collect information about your device, browser, website activity and preferences. The information collected will depend on the technology used, the settings on your device and the purposes for which the technology is required.

Cookies do not usually identify you by name on their own. However, cookie information may be linked with other information held about you where this is necessary for a legitimate business purpose, to provide a requested service, to protect the website or to comply with applicable legal and regulatory obligations. Information handled through cookies will be managed in accordance with applicable privacy requirements.

Cookies may be session cookies or persistent cookies. Session cookies generally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain on your device for a set period or until they are deleted. The length of time a cookie remains active can vary according to its purpose and the settings applied by the relevant service.

What this policy covers

This policy applies to cookies and similar technologies used on 32Red Casino websites or other online services where this policy is displayed or referred to. It does not necessarily describe the practices of websites, applications or services operated by third parties. If you follow a link to another service, you should review that service's own privacy and cookie information before providing information or continuing to browse.

Why cookies may be used

Different cookies serve different purposes. Some are needed for the website to operate, while others help us understand how the website is used or remember choices you have made. The specific cookies available may change as website features, technical requirements and legal obligations change.

Strictly necessary cookies

Strictly necessary cookies support core website functions and may be used without a separate optional consent choice where permitted by law. They can help with account access, session management, security, fraud prevention, load balancing, navigation and the delivery of pages or features you have requested. Without these cookies, parts of the website may not work correctly or may not be available.

Preference and functionality cookies

Preference cookies may remember choices such as language, region, display settings, consent preferences or other selections made during a visit. Functionality cookies can help provide features that make the website easier to use. If you remove or block these cookies, you may need to enter information again or reset your preferences on future visits.

Performance and analytics cookies

Performance and analytics technologies may help us understand how visitors use the website. They can provide information such as which pages are viewed, how visitors move through the website, whether pages load correctly and whether an error occurs. This information may be combined into reports or statistical data so that website performance, content and usability can be reviewed and improved.

Security and compliance technologies

Cookies or similar technologies may be used to help protect accounts and transactions, identify unusual activity, reduce misuse, support age and identity checks where applicable, and meet responsible gambling, legal or regulatory requirements. These technologies may help maintain a safe and reliable environment for players and the website.

Advertising and measurement technologies

Where permitted and used, advertising or measurement technologies may help assess the effectiveness of communications, understand visits that come from promotional channels and show content that is more relevant to a visitor. These technologies may be provided by third-party service providers. They will be used subject to applicable consent requirements and the choices available through the relevant preference tools.

  • Remembering settings and preferences you have selected.
  • Supporting secure sign-in, account functions and session continuity.
  • Helping detect suspected fraud, misuse or unauthorised activity.
  • Measuring website performance and identifying technical problems.
  • Understanding general website usage so that content and navigation can be improved.
  • Supporting communications, campaigns or promotional measurement where permitted.

Third-party services, changes and enquiries

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver security, hosting, analytics, payment, customer support, communications or other services. A provider may process information in accordance with its own privacy documentation and contractual obligations. 32Red Casino does not control the cookie practices of independent third-party websites or services, so you should review their policies when using them.

Third-party content may also include links, embedded features or tools that are not operated by 32Red Casino. Selecting or using such a feature may allow the relevant third party to collect information according to its own terms. You should consider the information shown at the time and make a choice that is appropriate for you.

Information that may be collected

Depending on the cookie and its purpose, information may include an online identifier, device type, browser type, operating system, approximate location, referring website, pages visited, actions taken, visit times, general usage patterns and technical error information. Cookie information may also record whether a preference has been selected. We do not treat every piece of cookie information as personal information, but we will handle information that can reasonably be linked to you in accordance with applicable privacy requirements.

Updates to this policy

This Cookies Policy may be updated from time to time to reflect changes in technology, website functions, service providers, legal requirements or our information handling practices. When changes are made, the updated version will be published on the relevant website with a revised date or other indication where appropriate. You should review this page periodically so that you understand how cookies may be used.

Questions and concerns

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, use the available customer support or privacy contact options shown on the website. Please do not include account passwords, payment details or other sensitive information unless it is specifically requested through a secure process.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of strictly necessary cookies and any optional cookies for which you have provided consent or otherwise selected an available preference. Your use of the website remains subject to the applicable terms and conditions, privacy information and responsible gambling requirements.